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Quality Policy Statement

The organizational goal of Tower Freight Limited (TFL) is to be regarded as the premier freight forwarding company in Bangladesh. It is our pledge to satisfy customers with our quality service, which states that we will:

Consistently provide services that exceed our customers' needs and requirements.
Thoroughly understand the requirements and needs all of our customers.
Look for new process improvements in all that we do.
Provide a safe, rewarding and supportive work environment.
Committed to continually improve the effectiveness of the quality management system.
Committed to comply with applicable legal and statutory obligations.

To perform each function with "Do It Right the First Time" performance standard and "Failure is not an option" attitude. To strictly adhere to professional ethics, acting with the highest integrity and honesty in all our relationships.